We understand that sometimes it is necessary to cancel your appointment. Please be advised that if you cancel your appointment with at least a 24 hour notice, you will not be charged anything for cancelling. Otherwise, you will be charged the full session price. If you have a package on file, we will deduct a session to pay the therapist. If no package is on file and we have your credit card on file, we will charge the card. Otherwise, you must pay this when you come in for your next appointment. If you have a groupon, we will redeem it and you will have to pay our introductory fee for your first visit. By cancelling your appointment, you agree to these terms and conditions. Thank you for your understanding and we look forward to seeing you soon!
Late Arrivals If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment and how long it will actually be. Regardless of the length of the treatment actually given, you will be responsible for paying for the full session. Out of respect and consideration to your therapist and other clients, pleaseplan accordingly and try to be on time.